Customer Support Specialist
Artech Information Systems- Posted 2 months ago
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Job Description
Customer Service Representative (Chat Support) | 0–2 Years
Walk-In Drive – Noida
Position: Customer Service Representative (Chat Support)
Experience: 0–2 Years
Work Location: Gurgaon
Shift: Night Shift
Work Mode: 100% Work from Office
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Please note that only candidates who graduated in 2025 will be considered for this role. Kindly apply accordingly.
Walk-In Details
Dates: 7th Oct 2026 – 30th October 2026(Including Saturday & Sunday)
Time: 11:00 AM – 3:00 PM
Noida Venue: Artech Infosystems, Candor Techspace, Plot No. 2, Tower 5,
Fifth Floor, Sector 62, Noida - 201307
IMPPORTANT: Please mention Aditya Kisan at the top of your resume before attending the interview.
Eligibility
Graduates Only – BA, B.Com, B.Sc, MBA
Freshers and candidates with up to 2 years of experience can apply
Strong written English communication skills
Good typing speed and accuracy
B.Tech, M.Tech, MCA, and BCA candidates are not eligible
Key Responsibilities
- Provide customer support through chat platforms
- Resolve customer queries efficiently and professionally
- Maintain quality and customer satisfaction metrics (CSAT/NPS)
- Document customer interactions accurately
- Handle multiple chat conversations simultaneously
Preferred Skills
- Chat Support / Customer Service experience
- Exposure to Healthcare, Insurance, or Managed Care domains
- Familiarity with CRM and chat tools
- Excellent typing speed and multitasking abilities
Job Highlights
Attractive Salary (Based on Experience)
Two-Way Cab Facility
1 Month Client Training
Night Shift Opportunity
Career Growth in Customer Support Operations
Complete a 60-second Typing Test on TypingTest.com before attending the interview.
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Key Skills
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