- We have an urgent opening in Agra Location. PFB details If Interested Pl share profiles:
Language- Hindi/ Average English
- Inbound Call by Customer and solve queries, register complaints.
- Proactively keeps up to date on new procedures.
- Complete understanding of the platform and Products.
- Complete ability and empowerment to provide end to end resolution (including online and offline if required)
- Focus on achieving first time right (FTR) for all the handled queries, complaints and requests
Design
- Ability to find an effective solution in a simple and clear manner. Should proactively keep the customers and stakeholders informed about the issue and take corrective actions accordingly
Outcomes
- To keep himself/herself updated about the latest happenings around and asks questions which impacts customers delight
Salary- 10 k in Hand
Looking who can join Immediately.
Location- Agra