Job description
Roles and Responsibilities
- Handle customer inquiries via phone calls, emails, or chats to resolve their concerns and provide excellent customer service.
- Provide accurate and timely resolutions to customers issues while maintaining a high level of professionalism.
- Collaborate with internal teams to escalate complex issues and ensure seamless resolution for customers.
Requirements:
- Undergrad freshers or Graduate Fresher can apply
- Excellent communications
- Inbound and outbound Blended process
- Working in rotational shifts and rotational week off. (5 days working 2 rotational week off)
Location: Digha - Airoli, Navi Mumbai.
