Job title: Customer Support (Portuguese )
Work Location: Chennai
Experience:1 to 3 Years
Education Qualification: Any Graduate (Must)
No of openings: 3
Roles And Responsibilities
- Gaming experience is mandatory.
- Ability to multi-task.
- Ability to stay focused while working on multiple programs.
- De-escalate issues as necessary.
- Understand player needs (read attentively, respond appropriately).
- Problem-solving skills.
- Patience and willingness to help.
- Strong customer service orientation and disposition.
- Ability to work in multiple technical mediums simultaneously while remaining attentive to the player and their concern.
- Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, etc.).
- Excellent written and verbal communication skills in Portuguese.
Required Skills & Desired Skills
- Excellent Conversational and Customer Service Skills.
- Excellent verbal, written, and interpersonal communication skills.
- For Portuguese, the level required is above (B2).
- Customer Service experience is a plus.
- Ability to multi-task.
- Typing skills (Chat/Email: 35 wpm).
- High School Diploma or equivalent.
Follow us on LinkedIn to know about our latest job openings! Submit the form below to apply
Name (Required)
Email (Required)
Phone (Required)
Are you a Graduate (Required)
Yes No
Do you have customer service experience in the Portuguese Language, working in a call center environment (Required)
Yes No
How many years of experience do you have working as a Customer Service Representative (Required)
0-12 Months more than 12+ Months
Are you flexible working in night shifts (Required)
Yes No
Flexibility to work any hours (Required)
Yes No
Are you willing to work on Holidays (Required)
Yes No
Do you have prior gaming industry experience (Required)
Yes No
Current Location (Required)
Attach Resume (Required)
Accepted file types: pdf, docx, doc, Max. file size: 10 MB.
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