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Mphasis

Customer support-Non voice

Mphasis
Bengaluru
Fresher

This job is no longer accepting applications

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  • Posted 4 months ago
  • Over 200 applicants

Job Description

Job Description

Role & responsibilities

  • Customer Focused Attitude
  • Willing to work in night and rotation shift
  • Accurately follow pre-defined business process
  • Ability to work within a team
  • Adaptable to changing demands and conditions
  • Ability to communicate at all levels and good communication skills
  • Staying current with knowledge of products/processes and services offered by the client
  • Ensure 100% adherence to schedule

Preferred candidate profile

  • Must completed Graduation (Undergraduate,Postgraduates and BE/B.tech are not eligible)- Only 2022 to 2024 pass out candidates will be considered
  • Must be able to type at 30 WPM with 95% accuracy (as per test results on typing software)
  • Must have basic skills in usage of MS Word and MS Excel
  • Must have strong interpersonal, excellent communication (write & speak) skills (comprehend and action written customer requests)
  • With a desire to work in a Back-Office Operations environment
  • Willingness to work in flexible shifts and night shift
  • Willingness to work from office

More Info

Job Type:
Permanent Job
Industry:
Information Services
Role:
Technical Support Representative (Non- voice)
Function:
Customer Service/Call Centre/BPO
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Mphasis

Mphasis’ purpose is to be the “Driver in Driverless Car” for Global Enterprises by applying next-generation design, architecture and engineering services, to deliver scalable and sustainable software and technology solutions. Customer centricity is foundational to Mphasis, and is reflected in the Mphasis’Front2BackTM Transformation approach. Front2BackTM uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization , combined with an integrated sustainability and purpose-led approach across its operations and solutions are key to building strong relationships with marquee clients

Job ID: 107508853

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Last Updated: 04-08-2025 11:37:28 AM
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