Customer Support Intern

Location: Remote

Stipend: INR 10,000/mo - INR 15,000/mo

Duration: 6 months (with PPO after that)

We're looking for a sharp, high-agency intern to support customer success across Scalenut and Kefi.

You'll work directly with the CS team on real customer conversations, not backend ticket pushing.

• Handle customer queries via chat, email, and support tools
• Assist in onboarding and basic product walkthroughs
• Help maintain and improve the knowledge base / help center
• Identify common issues and suggest improvements to product & workflows

• Strong written and verbal communication skills
• Detail-oriented and quick learner
• High ownership—can figure things out independently
• Comfortable working in a fast-paced environment

• Duration: 6 months (Full-time)