Customer Support Intern (International)

Company Description

e-ProfitBooster UK is a UK-based company specializing in IT support, consultancy, and software development, catering to a diverse range of professional businesses in Yorkshire and throughout the UK. With extensive experience across various sectors, the company provides customized solutions tailored to meet the specific needs of clients. The team of dedicated analysts at e-ProfitBooster is committed to delivering high-quality, innovative, and effective IT solutions to help businesses achieve their objectives.

Role Description

This is a full-time, on-site role for a Customer Support Intern (International) based in Lucknow. The intern will assist with providing technical support, managing customer inquiries, and resolving issues to ensure customer satisfaction. Daily tasks will involve interacting with clients, troubleshooting technical problems, analyzing customer needs, and delivering efficient support to enhance the overall customer experience.

Qualifications

• Proficiency in Customer Support and a proven ability to ensure Customer Satisfaction
• Strong Interpersonal Skills with the ability to build and maintain positive customer relationships
• Knowledge of Technical Support processes with a focus on resolving technical challenges effectively
• Analytical Skills to assess customer issues and provide appropriate solutions
• Excellent communication skills in English, both written and verbal
• Ability to work in a fast-paced, collaborative environment
• Familiarity with IT software and systems is an advantage