Customer Support & Finance Associate

Job Title: Customer Support & Finance Associate

Salary: ₹25,000 per month

Location: Gurgaon (on-site/ hybrid)

Job Description:

We are seeking a motivated and dynamic graduate to join our team as a Customer Support & Finance Associate. The ideal candidate will have strong communication skills in both English and Hindi and a keen sense of customer interaction. This role will involve direct customer communication, financial tasks, and operational support for the delivery team.

Key Responsibilities:

1. Communicate effectively with customers in both English and Hindi, ensuring a positive and professional experience.

2. Handle customer queries, complaints, and support requests promptly and efficiently.

3. Manage financial tasks such as invoicing, billing, and basic accounting, ensuring accuracy in all calculations.

4. Proficient use of Excel for financial reporting, data management, and analysis.

5. Assist the delivery team with day-to-day operations and any small administrative tasks required.

6. Maintain organized records of customer interactions, financial transactions, and delivery operations.

Requirements:

* Bachelor's degree (any discipline).

* Strong communication skills in English and Hindi.

* Excellent customer service and interpersonal skills.

* Basic financial knowledge: invoicing, billing, and accounting tasks.

* Proficient in Microsoft Excel (formulas, data analysis, etc.).

* Ability to multitask and handle diverse responsibilities.

* Familiarity with delivery operations and basic logistics (preferred).

If you are a proactive, organized individual with a passion for customer service and finance, we would love to hear from you! To apply now, please send your resume on [Confidential Information]