Customer Support Executive

Wroots Global

Bengaluru

1-3 Years

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Posted a month ago
Over 50 applicants

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Job Description

Answer incoming calls or make outbound calls to international customers.
Understand customer needs, queries, or complaints and resolve them efficiently.
Maintain a polite, professional, and clear communication style throughout the interaction.
Troubleshoot problems or provide solutions based on the companys offerings.
Escalate unresolved issues to higher authorities or relevant departments.

Preferred candidate profile

Excellent communication & listening skills
Patience and empathy
Problem-solving attitude
Adaptability and stress tolerance
Cultural sensitivity

More Info

Job Type:

Permanent Job

Industry:

Recruiting, Staffing Agency

Role:

Customer Support Engineer /Technician

Function:

Telecom/ISP

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Wroots Global

Wroots Global is a new age comprehensive Recruitment Solution provider of Talent Acquisition and Recruitment Process Outsourcing solutions. We operate across various industry sector with each division of our business providing a knowledgeable and trustworthy service to specialized areas of the market. Our leadership team are alumni of premier education institutions in India. We come with several decades of collective experience working for global services and consulting firms and understand what helps organizations succeed and what gets people engaged. We help you find, attract and keep talented professionals nationwide so that these trailblazers can continue pushing new boundaries. Our aim is to become leading partner with their clients and provide solutions in the areas of Recruitment, Staffing, RPO, Leadership Hiring and hiring Gig workforce for the clients. Our vision is to assist our clients in the search of outstanding executives of today, who will become visionary leaders of tomorrow. We believe in thorough communication while working on every search assignment with utmost integrity and total dedication.

Job ID: 138118819

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