Customer Support Executive Voice Process (Immediate Joiner)

Job Title: Customer Support Executive – Voice Process

Experience: 2+ Years

Location: Hafeez pet, Hyderabad

Work Mode: WFO – 5 Days

Shift: US Shift | Rotational Week Off

Interview Rounds: 1

Budget: Up to 30,000-35000/month

Cab Facility: Available

Job Description

• Handle customer calls and provide professional support.
• Understand customer concerns and provide appropriate resolutions.
• Maintain high standards of customer service and call quality.
• Record and update customer interactions accurately in the system.
• Meet defined process targets, productivity, and quality standards.
• Candidates should be comfortable working in US shifts with rotational week offs.

Important Skills

Voice Process | Call Centre | B2 Level English Communication | Excellent Verbal Communication | Customer Service | Customer Handling | Query Resolution | Inbound/Outbound Calling | Active Listening | CRM/Basic Computer Skills | US Shift