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VeCura Wellness

Customer Support Executive

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  • Posted 4 months ago

Job Description

Job Title:Customer & Chat Support Executive Bilingual (Telugu, Tamil and English) or (Telugu, Hindi and English)

Location: Chennai - AVE Corporate office

Key Responsibilities
  • Handle inbound and outbound customer calls to provide information about 4UWELL products.
  • Guide customers in choosing the right products based on their needs and health goals.
  • Manage chat support across social media, website, and messaging platforms.
  • Follow up on Meta-generated leads andconvert them into sales.
  • Maintaindaily call and chat reports, includingEnd-of-Day (EOD) data submission.
  • Assist customers with order placement, payment, and delivery tracking.
  • Build strong customer relationships to encourage repeat purchases.
  • Coordinate with the sales and marketing team for smooth lead handling.
Requirements
  • Fluency in Telugu, Tamil, and English(speaking & writing).
  • Hindi proficiencyis an added advantage.
  • Minimum1 year of experiencein customer support / telecalling / inside sales (preferably in health, wellness, or FMCG).
  • Strong communication, persuasion, and interpersonal skills.
  • Comfortable using CRM tools, Excel/Google Sheets, and chat platforms.
  • Ability to work in a target-driven environment.
  • Positive, empathetic, and customer-first attitude.

Send your resume to [Confidential Information] or Call 8925868082

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About Company

Job ID: 124178981

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