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Customer Support Executive

Customer Support Executive

sharda consultancy services
0-2 Years
Not Disclosed
Early Applicant
  • Posted 24 days ago
  • Be among the first 30 applicants

Job Description

We are seeking a dedicated Customer Support Executive to join our team in Gurgaon. The ideal candidate will be responsible for providing exceptional customer service through voice interactions, ensuring customer satisfaction and resolving inquiries efficiently. This role requires excellent verbal and written communication skills, as well as basic computer and typing skills. The Customer Support Executive will work in a fast-paced environment, handling customer queries and providing solutions in a timely manner. Key responsibilities include managing incoming calls, addressing customer concerns, and maintaining accurate records of customer interactions. The role involves working in rotational shifts, with a schedule of 8:00 AM to 8:00 PM or 8:00 PM to 8:00 AM, depending on business needs. Candidates should be comfortable working from the office and must be immediate joiners. We welcome applications from freshers with strong communication skills, as well as experienced candidates in the customer support or BPO sectors. If you are looking for a dynamic work environment and the opportunity to grow your career in customer service, we encourage you to apply.

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Key Skills

Familiarity with international BPO operations

Basic understanding of customer service principles and practices