Customer Support Executive

PS Collaborations

Hyderabad

1-5 Years

4 - 5 LPA

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Posted 6 hours ago
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Job Description

* Handle inbound customer calls and resolve customer queries efficiently

* Deliver exceptional customer service and ensure customer satisfaction

* Understand customer concerns and provide appropriate solutions

* Maintain accurate records of customer interactions in the system

* Escalate complex issues to the concerned teams when required

* Meet quality standards and productivity targets

* Follow company policies and service guidelines while handling customers

Education

Master OF Business Administration (M.B.A), PGDM, PGP, Master of Public Administration (MPA), Bachelor of Business Administration (B.B.A), Master of Library & Information Science (MLIS), Doctor of Business Administration (DBA), Post Graduate Programme in Management for Executives (PGPX)