Customer Support Executive

Company: PR 24x7

Location: Indore, Madhya Pradesh

Employment Type: Full-Time | Work From Office

Salary: 15,000–25,000 per month, based on experience and role fit

About PR 24x7

PR 24x7 is a public relations and integrated communications consultancy specializing in media relations, strategic communication, reputation management, and public affairs.

Role Overview

We are looking for a proactive and organized Media Coordination Executive to support media outreach, manage communication with media representatives, and coordinate day-to-day media-related activities. The ideal candidate should have strong communication skills, a professional approach, and the ability to manage frequent calls and follow-ups.

Key Responsibilities

• Coordinate with journalists, media representatives, and publication contacts.
• Make approximately 50–80 calls per day for media coordination, outreach, and follow-ups, depending on assigned tasks.
• Share relevant updates and information with media contacts.
• Follow up on press releases, media coverage, and publication-related activities.
• Maintain accurate records of calls, interactions, and follow-up status.
• Coordinate with internal PR teams to ensure timely communication and execution.
• Prepare and update media trackers, reports, and contact databases.
• Handle professional conversations with clarity, courtesy, and confidence.
• Ensure timely follow-ups and support the smooth execution of media assignments.
  

Required Skills and Qualifications

• Strong verbal communication and interpersonal skills.
• Confidence in making calls and conducting professional conversations.
• Ability to manage multiple follow-ups and coordination tasks.
• Good organizational skills and attention to detail.
• Professional conduct and a courteous approach when interacting with stakeholders.
• Basic computer skills, including email, spreadsheets, and documentation.
• Prior experience in media coordination, telecalling, public relations, or client coordination is an advantage.
  

How to Apply

Interested candidates can apply through LinkedIn with an updated resume highlighting relevant experience and communication skills.

Equal Opportunity Statement: PR 24x7 welcomes applications from all qualified candidates. Selection will be based on relevant skills, experience, and suitability for the role.