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Customer Support Executive
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Customer Support Executive
one2infinite recruitment solutions2-5 Years
- Posted 19 hours ago
- Be among the first 10 applicants
Job Description
Customer Support Executive
Note: Freshers are not eligible. Relevant experience required.
Location: Vaishali, Ghaziabad
Salary: ₹20,000 - ₹25,000/month
Experience: 2 - 5 Years
Working Hours: 10:00 AM - 7:00 PM
Working Days: Monday to Saturday
Joining: Immediate
Key Responsibilities:
• Handle customer calls, emails, WhatsApp messages and queries
• Handle product, order, delivery, return and refund-related queries
• Resolve customer complaints and coordinate with internal teams
• Follow up with customers until resolution
• Handle online orders and e-commerce-related queries
• Maintain customer interaction and complaint records
Required Skills:
• Excellent Hindi & English communication skills
• Customer support, sales, telecalling or customer-facing experience preferred
• Basic knowledge of computers, Excel and email
• Good customer handling and problem-solving skills
• Experience in handling enquiries and converting them into orders is an advantage
• Polite and professional approach
Apply: [Confidential Information]
Subject: Application - Customer Support Executive
Note: Freshers are not eligible. Relevant experience required.
Location: Vaishali, Ghaziabad
Salary: ₹20,000 - ₹25,000/month
Experience: 2 - 5 Years
Working Hours: 10:00 AM - 7:00 PM
Working Days: Monday to Saturday
Joining: Immediate
Key Responsibilities:
• Handle customer calls, emails, WhatsApp messages and queries
• Handle product, order, delivery, return and refund-related queries
• Resolve customer complaints and coordinate with internal teams
• Follow up with customers until resolution
• Handle online orders and e-commerce-related queries
• Maintain customer interaction and complaint records
Required Skills:
• Excellent Hindi & English communication skills
• Customer support, sales, telecalling or customer-facing experience preferred
• Basic knowledge of computers, Excel and email
• Good customer handling and problem-solving skills
• Experience in handling enquiries and converting them into orders is an advantage
• Polite and professional approach
Apply: [Confidential Information]
Subject: Application - Customer Support Executive
More Info
About Company
Skills:
Written Communication, Email Support, Live Chat Support, Night Shift Flexibility, Team Coordination, Customer Troubleshooting, KPI Awareness, Problem Solving, Time Management, Attention To Detail
Skills:
Customer Support, international BPO operations, English Communication, CRM Tools, customer query handling, upselling
Skills:
Troubleshooting Skills, crm software, Technical Support, Customer Service, Data Analysis