Job Description:Role: Customer support (non voice process)
Experience : fresher- experienced
location : chennai (perungalathur)
Shift timings : Rotational
- Candidate should speak good English , good in written skills.
- Handle up to two (2) concurrent chats or one voice interaction(s) in an efficient or effective manner.
- Maintain a strong customer service focus Active communication skills with ability to empathize with the customer and prioritize customer needs.
- Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.
- Excellent command of the English Language and communication skills
- Can communicate with clarity, style, compassion, and purpose.
