Job Description:
Job Role: Customer Support Executive
Languages Required: English, Hindi & Kannada
Location: Work From Home / Work From Office
Experience: 0–3 Years
Employment Type: Full-Time
Job Summary:
We are looking for a dynamic and customer-focused Customer Support Executive who has prior experience in outbound & inbound calls.
About Company:
DialDesk is a customer experience and contact center solutions company that helps businesses deliver faster, smarter, and more reliable customer support — without the operational chaos.
We work with startups, SMEs, and growing enterprises to design.
Key Responsibilities:
- Handle inbound and outbound customer interactions via calls.
- Resolve customer queries, complaints, and concerns in a timely and professional manner.
- Identify customer needs and recommend suitable products/services.
- Follow up with customers to ensure satisfaction and build long-term relationships.
Required Skills & Qualifications:
- Language required English, Hindi & Kannada
- Bachelor's degree in any field
- Proven experience in voice process
- Excellent verbal and written communication skills
