Customer Support Executive

We're looking for a passionate and customer-focused Customer Support Executive to join our Travel Operations team.

If you love helping people plan smooth journeys, solving problems, and ensuring every customer gets the best travel experience — we'd love to have you on board!

What You'll Do:

• Handle customer queries via calls, emails, and chats regarding bookings, amendments, or cancellations.
• Coordinate with hotels, customer and internal teams to ensure seamless travel operations.
• Manage end-to-end travel support.
• Resolve complaints efficiently while maintaining high service standards.
• Keep accurate records of customer interactions in CRM tools.
  

What We're Looking For:

• Graduate in any stream (Travel & Tourism / Hospitality preferred).
• 1–3 years of experience in customer support / travel operations.
• Strong verbal & written communication skills.
• Excellent problem-solving attitude and customer-first mindset.
• Ability to work in shifts during busy travel seasons.
  

Interested
Send your CV to [Confidential Information] or apply directly.