Customer Support Executive -- International Voice Process

Customer Support Executive – International Voice Process

Experience: Minimum 6 months

Eligibility: Undergraduates and Graduates

Joining: Immediate joiners only

About the Role

We are hiring Customer Support Executives for an international voice process. Candidates must have excellent English communication skills and the ability to handle customer interactions professionally.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.
• Communicate effectively with international customers in fluent English.
• Understand customer queries and provide appropriate resolutions.
• Maintain high standards of customer service and call quality.
• Follow process guidelines and meet communication and performance standards.

Required Skills & Eligibility

• Minimum 6 months of work experience is mandatory.
• International voice process experience is preferred.
• Excellent English communication skills are essential.
• Comfortable with Versant V5 and V6 assessments.
• Undergraduates are eligible to apply.
• Aadhaar must be seeded with the candidate's bank account before joining.
• Only immediate joiners will be considered.

Shift & Working Details

• Shift window: 6:00 AM to 2:00 AM
• Shift length: Any 9-hour shift, on a rotational basis
• Day shifts: Applicable for female candidates only
• Working days: 6 days a week with 1 rotational weekly off

Salary & Compensation

Salary will be based on the candidate's previous/current CTC and experience. Final compensation will be discussed during the office interview.

How to Apply

Interested candidates can share their updated resumes for further details.

Email: [Confidential Information]