Responsibilities
- Patient calling representatives addresses patients concerns about their accounts.
- Help with billing issues and negotiate to collect unpaid debt.
- Their duties include creating payment plans and taking patients payments.
- When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment.
Requirements
- Good phone communication skills help when working with patients and clearly explaining policies and details.
- International voice Experience is Mandatory.
- Experience in AR calling is an added advantage.
- Excellent verbal and written communication skills.
- Good knowledge of MS Excel and Word.
- Adaptability and willingness to go the extra mile when needed.
- Competencies required.
- Basic, Computer Analytical.
- Excellent Written and Verbal communication.
This job was posted by Ramya Siddmari from Starmark Software.