Customer Support Executive - International Process

Key Responsibilities:

• Manage inbound and outbound customer interactions with international clients
• Resolve product or service-related queries efficiently
• Maintain accurate records of customer interactions
• Collaborate with cross-functional teams to resolve complex issues
• Meet service quality standards and KPIs
• Adapt to rotational and night shifts as per business needs

Candidate Profile:

• Excellent spoken and written English
• Graduate / Undergraduate / Fresher or experienced candidates
• Comfortable working in rotational shifts
• Strong problem-solving and interpersonal skills
• Immediate joiners preferred