Key Responsibilities
- Respond to customer queries via phone, email, and chat.
- Resolve issues promptly with patience and professionalism.
- Maintain records of interactions.
- Collaborate with teams to improve service.
- Make outbound calls to customers for loan recovery and follow-ups.
About Company: Satmat Group is a leading software development company based in Pune, India. They specialize in custom software development, website development, and mobile app development for Android and iOS. With a dedicated team of experienced professionals, they offer cost-effective solutions that align with their client's business strategies and requirements, covering everything from infrastructure analysis to rapid development.
