Customer Support Executive
Customer Support Executive
iConsulteraFresher
- Posted 2 hours ago
- Be among the first 10 applicants
Job Description
We're hiring customer-focused professionals to provide chat and email support for international clients.
Responsibilities
- Respond to customer inquiries via chat and email.
- Resolve basic customer issues.
- Update CRM records.
- Escalate complex cases when needed.
Requirements
- Excellent written English communication.
- Basic computer skills.
- Customer service experience is a plus, but not required.
- Paid training provided.
More Info
Key Skills
About Company
Skills:
AP, AR, Merchant Services, CRM proficiency, Banking Operations, Finance Operations, Accounting, Banking, Payments, Transaction-related workflows, Billing, Payment Processing, Accounting Knowledge, Product troubleshooting, FinTech, Money movement
Skills:
Customer Support, CRM knowledge, Basic Computer Skills, Spoken English communication, Problem-solving, Customer-handling
Skills:
CRM Tools, Customer Support, Customer Service, Technical Support, Ecommerce order management systems, Chat platforms
Skills:
social media platforms (Instagram, calling , Facebook), CRM helpdesk system
Skills:
consultative selling techniques, crm software, Microsoft Office Suite