Customer Support Executive

WE ARE HIRING | CUSTOMER SUPPORT EXECUTIVE

Job Profile: Customer Support Executive

Salary: 13,000 – 22,000 per month

Location: Vijay Nagar & Bhawarkua, Indore

Process: Swiggy Voice & Chat Process

We are looking for enthusiastic and customer-focused candidates to join our team as Customer Support Executives for the Swiggy Voice & Chat Process.

The selected candidates will be responsible for assisting customers through voice calls and chat support, understanding their queries, and providing quick and accurate solutions.

• Handle customer queries through voice calls and chat.

• Understand customer concerns and provide appropriate solutions.

• Assist customers with order-related queries, cancellations, refunds and other service-related issues.

• Maintain a professional and polite communication style with customers.

• Provide accurate information and ensure a positive customer experience.

• Follow company guidelines and process requirements.

• Maintain good quality and productivity during the process.

• Minimum 12th Pass

• Freshers and Experienced candidates can apply

• Good English communication skills

• Basic computer knowledge

• Good listening and problem-solving skills

• Customer-friendly attitude

• 9 Hours shift including 1-hour break

• Rotational Shift & Week Off

• Boys: 24×7 Rotational Shift

• Girls: 7:00 AM – 11:00 PM

• Immediate Joining
• Friendly Work Environment
• Growth Opportunities
• Voice & Chat Process
• Freshers are Welcome

Interested candidates can share their updated resume.

Hirednex Edutech Private Limited, Indore

Contact Person: Akanksha Tripathi

9993070367

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