Customer Support Executive

Job Description:

We are looking for a detail-oriented and proactive RSVP Customer Support Executive to manage event registrations, confirmations, and guest coordination. The role involves handling invitee communication, maintaining RSVP data, and ensuring smooth attendee management before and during events.

Key Responsibilities:

Manage RSVP calls, WhatsApp, emails, and online registrations for events

Confirm guest attendance and follow up with pending invitees

Maintain and update RSVP databases, guest lists, and reports

Coordinate with the events, operations, and marketing teams

Handle attendee queries related to registration, venue, agenda, and timings

Share regular RSVP status reports with internal stakeholders

Assist during event days with on-site registration and guest coordination

Ensure data accuracy and confidentiality at all times

Qualifications:

Graduate or equivalent qualification

1 year of experience in RSVP handling, event coordination, or customer support

Excellent communication skills (Hindi & English preferred)

Comfortable with calling, follow-ups, and client interaction

Basic knowledge of Excel, Google Sheets, CRM tools, or event software

Strong organizational and time-management skills

Female candidates preferred