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Customer Support Executive
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Job Title: Customer Support Executive (International Voice Process)
Company: Leading MNC
Location: Gurugram
Salary: ₹25,000 – ₹35,000 CTC + Possible Incentives + Travel allowance OR Cabs
Shift: Rotational / Night Shift
Working Days: 5.5 Days
Job Overview
We are hiring Customer Support Executives for an International Voice Process (US-based clients ). The role involves handling customer queries over calls and delivering a high-quality customer experience while meeting performance metrics.
Key Responsibilities
Eligibility Criteria
Perks & Benefits
Bachelor Of Technology (B.Tech/B.E), Doctor of Medicine (M.D/M.S), Masters in Technology (M.Tech/M.E), Bachelor of Dental Surgery (B.D.S), Bachelor of Homeopathic Medicine and Surgery (BHMS), Master of Public Administration (MPA), Master OF Business Administration (M.B.A), Bachelors of Law (B.L/L.L.B), Bachelor of Applied Science (BAS), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Aviation, Bachelor of Business Administration (B.B.A), Post Graduate Programme in Management for Executives (PGPX), Master of Law (M.L/L.L.M), Master of Library & Information Science (MLIS), Post Graduate Diploma in Computer Applications (PGDCA), Doctor of Physical Therapy, Doctor of Dental Surgery/Medicine (DDS/DMD), Doctor of Optometry, Doctor of Psychology (Psy. D./D. Psych.), Doctor of Pharmacy (PharmD), MBBS, Doctor of Public Health (DrPH), Master in Computer Application (M.C.A), Associate of Arts, Doctor of Nursing Practice (DNP), Doctor of Business Administration (DBA), Bachelor Of Computer Application (B.C.A), Doctor of Veterinary Medicine (DVM), Any Graduate, Diploma
Job ID: 150886625
Skills:
customer service, Sizing, CRM or helpdesk tools, Fabrics, e-commerce operations, fashion trends
Skills:
Written Communication, Email Support, Live Chat Support, Night Shift Flexibility, Team Coordination, Customer Troubleshooting, KPI Awareness, Problem Solving, Time Management, Attention To Detail
Skills:
Customer Support Executive, Customer Support Associate, Customer Support
Skills:
Good problem-solving ability, Professional customer-handling skills, Excellent verbal and written English skills, Strong listening and comprehension abilities, Ability to work in a target-driven and fast-paced environment, Ability to handle difficult customer situations professionally, Fluent English communication, Strong customer-service orientation
Skills:
Follow Ups, Telecalling, Customer Support
