Search by job, company or skills

D

Customer Support Executive

Dilip Kuldeep (Proprietor of Magpie Placement Services)
Gurugram
1-2 Years
3 - 4 LPA
Save
  • Posted 12 hours ago
  • Be among the first 40 applicants
Early Applicant
Quick Apply

Job Description

Job Title: Customer Support Executive (International Voice Process)

Company: Leading MNC

Location: Gurugram

Salary: ₹25,000 – ₹35,000 CTC + Possible Incentives + Travel allowance OR Cabs

Shift: Rotational / Night Shift

Working Days: 5.5 Days

Job Overview

We are hiring Customer Support Executives for an International Voice Process (US-based clients ). The role involves handling customer queries over calls and delivering a high-quality customer experience while meeting performance metrics.

Key Responsibilities

  • Handle inbound customer calls for international clients
  • Resolve queries related to orders, payments, returns, and services
  • Provide accurate information and quick resolutions
  • Maintain proper documentation of customer interactions
  • Meet quality, compliance, and productivity KPIs
  • Ensure high customer satisfaction at every interaction

Eligibility Criteria

  • Qualification: Undergraduate / Graduate (any stream)
  • Experience: Minimum 6 months in International BPO
  • Communication: Excellent English (mandatory)
  • Comfortable with night shifts & rotational offs
  • Immediate joiners preferred

Perks & Benefits

  • Night shift allowance (for males)
  • Cab facility for females
  • PF, ESI & other benefits
  • Growth in international BPO domain

Spotlight
  • Cafeteria, Office cab/shuttle

Bachelor Of Technology (B.Tech/B.E), Doctor of Medicine (M.D/M.S), Masters in Technology (M.Tech/M.E), Bachelor of Dental Surgery (B.D.S), Bachelor of Homeopathic Medicine and Surgery (BHMS), Master of Public Administration (MPA), Master OF Business Administration (M.B.A), Bachelors of Law (B.L/L.L.B), Bachelor of Applied Science (BAS), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Aviation, Bachelor of Business Administration (B.B.A), Post Graduate Programme in Management for Executives (PGPX), Master of Law (M.L/L.L.M), Master of Library & Information Science (MLIS), Post Graduate Diploma in Computer Applications (PGDCA), Doctor of Physical Therapy, Doctor of Dental Surgery/Medicine (DDS/DMD), Doctor of Optometry, Doctor of Psychology (Psy. D./D. Psych.), Doctor of Pharmacy (PharmD), MBBS, Doctor of Public Health (DrPH), Master in Computer Application (M.C.A), Associate of Arts, Doctor of Nursing Practice (DNP), Doctor of Business Administration (DBA), Bachelor Of Computer Application (B.C.A), Doctor of Veterinary Medicine (DVM), Any Graduate, Diploma

More Info

Job Type:
Permanent Job
Industry:
BPO
Role:
Telesales Executive, Customer Service Executive (Voice), Customer Service Executive (Non-voice), Telemarketing Executive
Function:
Customer Service/Call Centre/BPO
Employment Type:
Full time

Job ID: 150886625

Jobs by Skill - IT
Jobs by Skill - Non IT
International Jobs
Last Updated: 07-07-2026 05:32:32 AM
Homejobs in Gurgaon / GurugramCustomer Support Executive

Similar Jobs

Customer Support/Chat Process/Customer Support Executive

Artech Infosystems Private Limited
Hyderabad, Noida

Skills:

email etiquette , Basic Troubleshooting, Problem Solving, Active Listening, crm software, Time Management, Multitasking, Conflict Resolution, Customer Engagement, Customer Support

Customer Support Executive

thimblerr
Gurugram, India

Skills:

Customer Support, Return exchange management, E-commerce workflows, CRM

Customer Support Executive Voice Process + Upselling-Teleperformance

TP Health
Gurugram, Gurugram, India

Skills:

Typing Skills, Customer Support, Upselling, Basic Computer Knowledge, Voice Process

Customer Support Executive

WNS Assistance
Gurugram, Gurugram, India

Skills:

Customer Support, Outbound Customer Interactions, Problem-solving

Customer Support Executive

sotbella
Noida, India

Skills:

customer service, Sizing, CRM or helpdesk tools, Fabrics, e-commerce operations, fashion trends