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Urgent Hiring | International Banking Process | US BPO
Location: Mumbai – Malad & Thane
Experience: Minimum 1 Year (International BPO preferred)
Shift: US Shift (Night Shift)
CTC: Up to 4LPA + Incentives + Allowances
Role Overview:
Looking for skilled professionals to handle international banking customers for a US-based process. You will be responsible for delivering high-quality customer service, resolving banking-related queries, and ensuring a seamless client experience.
Key Responsibilities:
• Handle inbound calls/chats for international banking clients
• Resolve queries related to accounts, transactions & online banking
• Ensure compliance with process guidelines and quality standards
• Deliver excellent customer satisfaction and meet KPIs
Candidate Requirements:
• Minimum 1 year experience in International BPO
• Excellent English communication (mandatory)
• Customer-focused with strong problem-solving skills
• Comfortable working in night shifts
Why Join
• Reputed international banking process
• Fast career growth opportunities
• Incentives + shift allowances + cab facility
Interested candidates can share CV immediately!
Sneha Raj
Contact no: 9955999976
Email id: [Confidential Information]
VIBRANTZZ MANAGEMENT SERVICES
Recruitment firm located at MALAD
Recruiting candidates for BPO and Corporates across Mumbai, Navi Mumbai and Thane
Job ID: 145820107
Skills:
Inbound Blended Process, Email, Active Listening, Communication Skills, Chat, Voice, Customer support experience, Presentation Skills, Phone contact handling
Skills:
Written Communication, Email Support, Live Chat Support, Night Shift Flexibility, Team Coordination, Customer Troubleshooting, KPI Awareness, Problem Solving, Time Management, Attention To Detail
Skills:
Microsoft Excel, Attention To Detail, Problem-solving abilities, Customer support experience
Skills:
US process experience, Communication Skills, Customer Support
Skills:
Problem Solving, Communication Skills, Time Management, Team Collaboration, Multitasking Ability, Customer Service, Technical Support, crm software, Product Knowledge, Data Entry
We don’t charge any money for job offers
