Customer Support Executive - Day Shift

Greetings from JobShop,

We are Indias Largest BPO Recruitment Company.

Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process

Responsibilities

• To process all the candidates going through the recruitment process by sending, checking and helping candidates to complete documentation. (Working rights, police check, medicals, modules, registration, bank, tax, super details, reference checks)
• Contacting and calling candidates to confirm candidates for role once all documentation has been completed
• HR Compliance: Stay up to date and ensure 100% compliance with local labour laws and regulations, providing guidance when necessary.
• Employee Records: Oversee the maintenance and accuracy of employee records, ensuring data privacy and compliance with applicable laws.

JOBREQUIREMENTS:

1) Strong attention to detail.

2) Strong admin and compliance management skills

3) Excellent communication skills.

4) Ability to effectively communicate with candidates via phone when confirming candidates for roles

5) Problem solving attitude

6) Raise issues, concerns, errors to the team leader immediately.

7) Able to multitask and have excellent time management

8) Able to work in a fast-paced environment

9) Able to work on repetitive tasks

10) Excellent Excel skills