Customer Support Executive
Customer Support Executive
careersecure- Posted an hour ago
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Job Description
HIRING FOR SAMSUNG PROCESS
We are looking for talented, confident, and enthusiastic candidates to join the Samsung Process. This is an excellent opportunity for both freshers and experienced professionals.The role involves handling customer interactions, understanding customer requirements, providing appropriate assistance, and supporting Telesales activities by promoting relevant products/services and ensuring a positive customer experience.
Eligibility Criteria
Interview Mode: Virtual and Face-to-Face
Interested and eligible candidates can connect for further details.
Contact Details
HR Megha: 7042044509 (Share CV)
Skills: telesales,customer service,negotiation,query resolution,communication,customer support
We are looking for talented, confident, and enthusiastic candidates to join the Samsung Process. This is an excellent opportunity for both freshers and experienced professionals.The role involves handling customer interactions, understanding customer requirements, providing appropriate assistance, and supporting Telesales activities by promoting relevant products/services and ensuring a positive customer experience.
Eligibility Criteria
- Graduation is mandatory.
- Candidates must have excellent communication skills.
- Strong English communication with zero grammatical errors is required.
- MTI Versant Score must be 5 or 6 only.
- Freshers: ₹22,000 In-Hand
- Experienced Candidates: ₹25,000 In-Hand
- 5 Days Working
- 2 Rotational Offs
- 10.5-Hour Shifts
- For Mal Candidates: Rotational shifts, including night shifts.
- For Femal Candidates: Rotational day shifts only.
Interview Mode: Virtual and Face-to-Face
Interested and eligible candidates can connect for further details.
Contact Details
HR Megha: 7042044509 (Share CV)
Skills: telesales,customer service,negotiation,query resolution,communication,customer support
More Info
About Company
Skills:
Customer Support, CRM knowledge, Basic Computer Skills, Spoken English communication, Problem-solving, Customer-handling
Skills:
online support , Customer Support, Customer Service, Technical Support, Cold Calling
Skills:
ticketing systems , Automation Tools, Dashboards, CRM platforms, AI-enabled customer support technologies
Skills:
Good problem-solving ability, Professional customer-handling skills, Excellent verbal and written English skills, Strong listening and comprehension abilities, Ability to work in a target-driven and fast-paced environment, Ability to handle difficult customer situations professionally, Fluent English communication, Strong customer-service orientation
Skills:
Computer Applications, Typing, Data Entry, Communication Skills