Customer Support Executive

Immediate Hiring | Face-to-Face Interviews Only

Interested candidates can share their resume at [HIDDEN TEXT]

Contact: 8971111538

Company: Well-Established MNC

Location: Electronic City, Bangalore & Kukatpally, Hyderabad

Employment Type: Full-Time

Work Mode: Work from Office

Joining: Immediate Joiners Preferred

* Shift Timings - 6 Days working/Day Shift for females/Rotational Shift for males.

* Salary / CTC Range - Freshers - 14,500 & Exp 15500 (Hyderabad)

Freshers - 19KPM & Exp (As per exp) Bangalore

Job Overview

We are hiring enthusiastic and customer-focused Customer Support Executives for our Bangalore & Hyderabad location. This opportunity is ideal for freshers as well as candidates with up to 1 year of experience who are looking to build a career with a reputed multinational organization.

Eligibility Criteria

* Graduate or Undergraduate

* Freshers are welcome to apply

* Candidates with 6 months to 1 year of experience in Voice Process - Blended Process, Customer Support, operations are preferred

* Immediate joiners will be given preference

Language Requirements (Mandatory)

* English(Mandatory)

* Regional Language(Tamil/Hindi/Malayalam/Telugu/Bengali/Oriya - Bangalore)

.Regional Language(Tamil/Hindi - Hyderabad)

Key Responsibilities

* Handle customer interactions through email, voice support (inbound/outbound calls).

* Resolve customer queries efficiently while maintaining high service standards.

* Provide accurate information and appropriate solutions to customers.

* Record and update customer interactions in the system.

* Meet productivity, quality, and customer satisfaction targets.

* Adhere to company policies and processes.

Required Skills

* Typing Skills. Excellent verbal communication skills.

* Strong customer service and interpersonal skills.

* Good problem-solving and active listening abilities.

* Basic computer knowledge and typing skills.

* Ability to work in a fast-paced environment.

Job Details

* Location: Electronic City, Bangalore & Kukatpally, Hyderabad

* Experience: Freshers / 6 Months – 3 Year

* Qualification: Graduate / Undergraduate

* Process: Voice Process

* Work Mode: Work from Office

* Joining: Immediate Joiners Preferred