Customer Support
CompuPlus International Inc- Posted 7 hours ago
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Job Description
Job Description – PUMA Voice Process
*Position* :Customer Support Executive – Voice Process
*Proces* s:PUMA
*Work Mode* :Work From Office (WFO)
*Job Responsibilities*
- Handle inbound and outbound customer calls professionally.
- Assist customers with product-related queries, order details, and service-related concerns.
- Provide accurate information and ensure customer satisfaction.
- Maintain professional communication and follow company guidelines.
*Eligibility Criteria*
- Minimum 1 year of experience in a voice process or BPO industry.
- Must have excellent and fluent English communication skills.
- Strong verbal communication and customer-handling skills.
- Ability to handle customer queries confidently.
*Work Schedule*
- 6 days working.
- 1 rotational week off.
- Rotational shifts as per process requirements.
*Salary Package*
- CTC: ₹27,000 per month.
- Take-Home Salary:₹21,000 per month.
*Work Location*
Work From Office (WFO).
Bachelor of Business Administration (B.B.A), Master OF Business Administration (M.B.A)
More Info
Key Skills
Excellent verbal communication skills.
Fluency in English and Hindi.
Active listening skills. Customer handling and query resolution.
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