Customer Support Associate

Job Title: Customer Support Associate (Entry Level) – International Voice

Location: Bangalore

Job Description:

We are hiring Customer Support Associates for an International Voice at our Bangalore location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.

Key Responsibilities:

• Handle customer calls for international clients professionally and efficiently
• Understand customer requirements and help them with best available options
• Maintain high standards of communication and customer satisfaction
• Adhere to process guidelines and quality parameters
• Document customer interactions appropriately

Eligibility Criteria:

• Graduate freshers with Non tech background are eligible to apply
• Graduates with experience in International Voice BPO domain are also welcome
• Excellent verbal communication skills in English
• Customer-focused mindset and problem-solving ability
• BPO Insurance experience preferred.

Work Schedule:

• 5 days working
• Sat- Sun Fixed off
• Fixed shift

How to apply :

https://smrtr.io/yFHyT