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Tech Mahindra Limited

Customer Support Associate

0-4 Years
1.5 - 2.5 LPA
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  • Posted 6 days ago
  • Over 100 applicants
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Job Description

Dear Candidate,

Greetings of the day!! We are hiring for Non-Technical Customer Support Role (Voice/Blended Process) with Tech Mahindra Noida.

Please reach directly at the below mentioned address and grab this exciting opportunity.

Mention Walk-In on top of the resume with pen

Note: ** Good English Communication Skills required**

Experience: 0-3 years or more (Relevant)

** Min educational qualification: 12th pass**, Graduates can also attend the interview

Salary: upto 18K per month in hand (Depending on interview, skills and experience)

Time and Venue:

2nd December 2025 - 11th December 2025, 10.00 AM - 4.00 PM (Except Sunday's and national holidays)

Interview Address: Tower A, First Floor, A8, Tech Mahindra, Knowledge Boulevard, Sector 62, near IMS College, Uttar Pradesh 201301 (Near Noida Electronic city metro station, Blue Line)

Google map Interview location : https://maps.app.goo.gl/QpG9PFwoT6BMhj737g_st=aw

Grab this opportunity as soon as possible and reach the venue on time.

All the best!!


Job Description

We are seeking a Customer Support Associate to join our dynamic team in India. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. This role requires a proactive individual who can effectively communicate with customers, resolve issues, and contribute to a positive customer experience.

Responsibilities

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

  • Provide accurate information and solutions to customers regarding products and services.

  • Collaborate with team members and other departments to resolve customer issues.

  • Identify and escalate priority issues to the appropriate teams.

  • Follow up with customers to ensure their issues are resolved satisfactorily.

  • Participate in training and development programs to improve customer service skills.

Skills and Qualifications

  • Strong verbal and written communication skills in English and Hindi.

  • Basic knowledge of computer systems and MS Office applications.

  • Excellent problem-solving skills and the ability to think critically.

  • Ability to handle stressful situations and maintain composure.

  • Strong attention to detail and organizational skills.

  • Ability to work independently as well as part of a team.

Please contact the below mentioned numbers( Whatsapp or text message only)

HR Diksha Ale @ 9821097092 or Whatsapp your resume on the same number

HR Ankit Saxena @ 9718316448 or Whatsapp your resume on the same number

Spotlight
  • Maternity leaves, Paternity leaves, Annual leaves, Performance bonus, Health insurance

12th Class (XII)

About Company

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).

Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.

Tech Mahindra's solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting).

With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.

Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.


Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra's track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.

Job ID: 134099557

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