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Role: Process Associate or Customer Support Associate
Role Overview: - Location: Marathahalli/ Silk Board (Maruthi Chambers) (On-site)
- Shift: Day Shift (6 days/week, Sundays off)
- Salary (CTC): Up to ₹26,000 per month, plus performance-based incentives
- Transportation: Cab facility is not provided
Key Responsibilities:
- Manage outbound calls with professional communication.
- Resolve customer queries regarding gold, platinum, and diamond jewellery.
- Generate leads by encouraging store visits and maintaining accurate interaction records.
- Contribute to the continued success of a leading jewellery brand.
Requirements:
- Education: Any Graduate or Postgraduate.
- Experience: 0–2 years.
- Languages: Proficiency in both English and Hindi is mandatory.
- Skills: Strong interpersonal skills and a customer-centric approach.
Looking for IMMEDIATE JOINNERS only
Master of Accounting, Master of Planning (M.Plan), Bachelor in General Studies (BGS), Bachelor of Applied Science (BAS), Master of Commerce (M.Com), Doctor of Audiology (AuD), Master of Education (M.Ed), Bachelor of Commerce (B.Com), Master of Liberal Arts (MLA/ALM), Doctor of Jurisprudence, Master of Music (MM/MMus), Doctor of Ministry, Masters in Communications Disorders (MCD), Master of Fine Arts (MFA), Bachelor of Music Education (B.M.E.), Master of Professional Accountancy (MPA), Bachelor of Social Work (B.S.W), Doctor of Musical Arts (DMA), Master of Tax Accounting, Master of Health Administration (MHA), Doctor of Science (DSc/ScD), Bachelor of Music, Master of Health Science (MHSc), Master of Public Administration (MPA), Master of Real Estate Development, Bachelor of Education (B.Ed), Master of Divinity, Doctor of Education, Bachelor of Interdisciplinary Studies, Master of Natural Resources (MNR), Master of Library & Information Science (MLIS), Bachelor in Hotel Management (B.H.M), Master of Social Work (M.S.W), Master in Landscape Architecture, Master of Library Science, Doctor of Chiropractic (DC), Master of Technical & Professional Communication, Bachelor of Health Science, Doctor of Business Administration (DBA), Bachelor of Liberal Arts (BLA/ALB), Bachelor Of Technology (B.Tech/B.E), Masters in Technology (M.Tech/M.E), Masters in Arts (M.A), Bachelor of Science (B.Sc), Bachelor of Arts (B.A), Master OF Business Administration (M.B.A), Bachelor of Business Administration (B.B.A)
Job ID: 147452967
Skills:
Customer Support, Hindi, Product Knowledge, Problem-solving
Skills:
Customer Support, Customer Service, International Voice Process, international banking voice, Customer Relationship Management
Skills:
Customer Success, Salesforce, Customer Support, Operations
Skills:
ticketing systems , Salesforce, customer support software, zendesk, CRM, Freshdesk
Skills:
Experience in customer support or client-facing roles, Proficiency in basic computer tools, Excellent written and verbal communication skills in English, Strong problem-solving skills, Customer-first attitude
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