Description
Amazon Ltd. is seeking a Customer Support Associate to join our team in India. This entry-level position focuses on providing exceptional customer support through chat and email, ensuring a positive experience for our customers.
Responsibilities
- Handle customer inquiries via chat and email in a professional manner.
- Provide accurate and timely information to customers regarding their orders and services.
- Resolve customer complaints and issues effectively and efficiently.
- Document customer interactions and feedback for future reference.
- Collaborate with team members to improve customer service processes.
Skills and Qualifications
- Excellent written communication skills in English.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in using chat and email tools for customer support.
- Basic knowledge of e-commerce operations and customer service best practices.
- Salary 14k to 18k.
- Male and female both can apply.
- Company provided pick and drop facility by bus.
- Duty 5 days 2 days off
Immediate joiner can apply HR J. Gupta 7044385300
