Job Description

Handle customer queries through chat and provide timely and professional responses.
Understand customer requirements and provide appropriate guidance and solutions.
Resolve basic customer queries and escalate complex issues to the concerned team.
Ensure a positive customer experience through clear, polite, and effective communication.
Follow defined processes, quality standards, and chat-handling guidelines.
Maintain accurate customer records and update required information.
Handle multiple chat interactions efficiently while maintaining response quality.
Achieve assigned productivity, performance, and quality targets.

Education

Bachelor Of Technology (B.Tech/B.E), Bachelor of Dental Surgery (B.D.S), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Science (B.Sc), Bachelors of Law (B.L/L.L.B), Bachelor in General Studies (BGS), 12th Class (XII), Bachelor of Arts (B.A), Bachelor of Applied Science (BAS), Bachelor of Education (B.Ed), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Business Administration (B.B.A), Bachelor of Interdisciplinary Studies, Bachelor of Commerce (B.Com), Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Bachelor Of Pharmacy (B.Pharm), Bachelor of Music Education (B.M.E.), Bachelor of Social Work (B.S.W), MBBS, Bachelor of Health Science, Bachelor Of Computer Application (B.C.A), Bachelor of Liberal Arts (BLA/ALB), Bachelor of Music