Customer Support Associate

We are hiring for a MNC Company for Language Interpreter (Customer Support) Role. Permanent Work From Home PAN India

Languages :- Excellent English + Hindi Or Urdu Or Gujarati Or Nepali Or French Or Russian

Note :- Excellent English Speaking Skill Is Mandatory

Job Description:

This is a full-time remote role for a Language Interpreter. The Language Interpreter will be responsible for providing accurate interpretation in Hindi/Urdu/Gujarati/French/Nepali/Russian + English Language during telephone and video conversations between individuals of different languages and backgrounds. The Language Interpreter will also be required to listen carefully to speakers statements to interpret them correctly, ask questions when necessary, and remain neutral and impartial.

1. Responsible for listening and precisely interpreting communication between two different

language speaking persons (Example: English To Hindi/Urdu/Gujarati/French/Nepali/Russian & Hindi/Urdu/Gujarati/French/Nepali/Russian To English)

2. Adhering to standard operating procedures required for the process and organization

• Job Role:- Language Interpreter
• Domain - Customer Support & Operations
• Location:- Permanent Work From Home
• Salary:-
• 35k CTC (30K In Hand) For Hindi/Urdu
• 8-10 LPA For French/Russian
• 30k-40K In Hand For Gujarati/Nepali
• Shifts:- First 3 months Night Shift (US &UK), After that rotational including day shift.
• Work days:- 5 days a week
• Week offs:- 2 Rotational week offs

Desired candidate profile:

• Education: 12th, Diploma / Any Graduate
• Experience: Fresher / Experience

Important Note :- For French/Russian, Minimum B2 Certified In French/Russian Language or B1 With Minimum 6 Month Experience or UG/PG Degree In French/Russian Language Is Mandatory.

Required Skill set:

1. Candidates should be highly proficient in Hindi/Urdu/Gujarati/French/Nepali/Russian Speaking & English Speaking

2. Command over Language with good understanding skills is required

3. Excellent Communication skills required

4. Candidate should be a good listener

5. Candidate should be energetic and should have positive approach towards issues handling

6. Candidates should be flexible to work in rotational shifts including night shift (5 days per week & 2

rotational days off)

Interview rounds

• HR interview(Telephonic)
• AMCAT Test
• Language Proficiency Test(In English and 2nd Language)
• Client Round (Final Virtual Interview)