Company: Libromi LLC
Location: Kakkanad (Infopark), Kochi / Chalakudy, Kerala
Employment Type: Full-Time
About Libromi
Libromi is a Dubai-based SaaS platform helping businesses automate customer engagement, sales, support, and commerce through WhatsApp, AI, and automation technologies. We serve customers across multiple countries and industries.
Role Overview
We are looking for a Customer Success & Sales Consultant to engage with inbound and qualified leads, conduct product demonstrations, provide business consultation, close deals, and support customers during their implementation journey.
This is a consultative sales role. No cold calling, cold outreach, or door-to-door sales are involved.
Key Responsibilities
- Conduct product demos through Google Meet for domestic and international prospects.
- Understand customer requirements and recommend suitable solutions.
- Follow up with qualified leads and opportunities generated through marketing and partner channels.
- Consult customers on how Libromi can improve their business operations.
- Prepare proposals and assist in deal closure.
- Coordinate with technical and support teams during customer onboarding.
- Provide implementation guidance and customer success support during the contract period.
- Build long-term customer relationships to improve retention and renewals.
- Maintain CRM updates and sales pipeline activities.
- Achieve monthly sales and customer success targets.
Requirements
- Fluent spoken and written English is mandatory.
- Minimum 1 year of experience in any of the following:
- Digital Marketing
- Software Sales
- IT-Enabled Sales
- Corporate Sales
- Technical Support
- Business Consulting
- Software Testing (QA)
- Software Development
- Customer Success
- Strong communication, presentation, and relationship-building skills.
- Comfortable conducting online meetings and product demonstrations.
- Basic understanding of SaaS, business software, automation, or technology products is preferred.
Compensation & Growth
- Fixed salary based on experience and capability.
- 10% recurring incentive on new sales and customer renewals.
- Opportunity to earn significantly more through recurring commissions than the fixed salary.
- Incentives continue to accumulate as your customer portfolio grows over time.
- Average deal size: USD 500+ per customer.
- International exposure working with customers across multiple countries.
- Career growth opportunities in SaaS, AI, Automation, Customer Success, and Technology Consulting.
- If you enjoy consulting customers, solving business problems, and building long-term customer relationships, we'd love to hear from you.
