Customer Success (Renewals & Operations) Internship in Mumbai, Pune

We are looking for a proactive and detail-oriented Renewals Intern to support our Customer Success team in managing client renewals, ensuring timely follow-ups, and maintaining strong customer relationships. This role offers hands-on exposure to client communication, sales operations, and revenue retention strategies.

Selected Intern's Day-to-day Responsibilities Include

• Assist in tracking upcoming and overdue contract renewals
• Coordinate with clients for renewal discussions and follow-ups
• Support in preparing renewal proposals, quotations, and documentation
• Maintain and update renewal data in CRM systems
• Work closely with internal teams (Sales, Operations, Finance) for smooth execution
• Support in improving renewal processes and reporting metrics
  
  

About Company: At PadCare, we're on a mission to make hygiene sustainable. Founded in 2018, we have developed India's first patented sanitary napkin recycling technology, PadCareX. But we're not just solving a waste problem, we're building a circular economy that champions environmental resilience and social equity. Our service model closes the loop, starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country. With 100+ changemakers across 25+ cities, PadCare is driving real impact for people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home. Oh, and you must have seen us on an episode of Shark Tank India, Season 2 - https://www.youtube.com/watchv=7q0cmPtpJRo. (https://www.padcarelabs.com/)