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Customer Success Manager (Edtech Products)

taidii pte. ltd.
Singapore
2-5 Years
SGD 0.36 - 0.6 LPA
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  • Posted 3 days ago
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Job Description

  • New clients onboarding, including training and other initial deployment related works
  • Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
  • Account servicing, conduct refreshment training, support and troubleshooting
  • Attending to client's inquiries timely and promptly
  • Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
  • Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
  • Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

More Info

Job Type:
Permanent Job
Industry:
Other
Employment Type:
Full time

Job ID: 150989167

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Last Updated: 09-07-2026 05:08:05 PM
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Customer Success Manager (Edtech Products)

taidii pte. ltd.
T
Singapore

Skills:

service level , Customer Success, Negotiation, Time Management, Key Account Management, Customer Satisfaction, Troubleshooting, Customer Management, Relationship Management, Selling, Account Servicing, Account Management, Interpersonal Skills, Strategy