Customer Success Manager

The Mission: Build the operating system for the future of AI-powered entertainment.

About Us

Our journey at Dashverse began with a simple question: what if AI could power the next generation of entertainment As a Series A company backed by leading investors like Peak XV, Matrix, and Stellaris, we first redefined storytelling with Dashtoon, our revolutionary AI comics creation and distribution platform. Now, with Dashreels, we are creating a new universe of short-form video, pairing addictive short dramas with our own game-changing AI-generated originals. We're on a mission to become the world's go-to destination for compelling, short-form narrative content.

About Frameo

Frameo is an AI-powered creative platform that brings together image generation, video generation, infinite canvas brainstorming, team collaboration, and client review - all in one place. We're changing how creative agencies work.

Role Overview

Our Sales team finds the agencies and books the meeting. You take it from there.

You'll run demos, drive trial activations, handle commercial conversations, and own the agency relationship through to full activation on Frameo. This is a client-facing role where your success is measured by whether agencies actually get value from the product - not just whether they signed up.

What You'll Do

• Run tailored demo calls for agencies handed over by the Sales team
• Drive activation on the free trial - get the right people on the Frameo
• Stay engaged through the trial window - answer questions, unblock friction, maintain momentum
• Present commercial proposals and convert trials into paid plans
• Build and maintain strong relationships with agency contacts post-activation
• Feed agency insights and feedback back to the product team
• Keep CRM records clean and up to date

What We're Looking For

• 24 years in account management, customer success, or a client-facing role
• Strong communication skills - comfortable owning a live demo on a video call
• Organised, reliable, and proactive - agencies trust you because you follow through
• Genuine interest in AI tools, creative technology, or the agency world
• Prior experience working with or inside a creative or digital agency is a plus
• Hindi and English fluency is a must

Why Join Us

• Build from the Ground Up: A rare opportunity to shape the core systems of a breakout company in its early, high-growth stage.
• Unprecedented Impact: Your work will directly influence the success and scalability of our entire operation.
• Work with the Best: Join a dynamic and passionate team that is setting new standards in storytelling and technology.
• Accelerate Your Career: This role offers immense potential for personal and professional growth in a fast-scaling company.

Ready to build with usApply Now!