Customer Success Executive

Position Title Customer Success Executive

Department Sales & Marketing

Location Bangalore

Reporting To Manager – Customer Success / Asst. Manager –

Customer Success

Employment Type Permanent

Experience 1–2 years

Qualification Any Graduate

2. Position Summary

The Customer Success Executive will support the Customer Success team in managing customer

requirements, coordinating with internal testing/technical teams, tracking project

progress, maintaining customer records, and ensuring timely communication and follow-up.

The role will serve as an important coordination point between customers and internal teams and will

support smooth execution of testing projects, quotations, sample movement, documentation, reporting, and

customer commitments.

The position will also support store/sample coordination, CRM and MIS activities, customer feedback, and

sales/business support activities.