About Company
Collegedunia is an education portal, matching students with the best colleges in India & abroad. We help in college research, exam prep tips, application process &also provide insights on-campus life. Launched in 2014, we are the highest ranked portal by Similar Web in education. We have also been awarded as - Best Educational Portal- by IAMAI in 2017, and listed by TechinAsia as Top 100 Startups in Asia. Collegedunia is fueled by the energy of over a 1000 individuals having an average age around 25 years. The talent pool comprises data analysts, engineers, designers, writers, managers, marketers, which is increasing at 10% every month.
Location: Gurugram
Job Type: Full-time
Pay Range: Upto 4 LPA
Key Responsibilities:
- Lead contract negotiations and oversee a seamless onboarding experience for new clients.
- Foster and maintain long-term client relationships through exceptional service and communication.
- Develop and execute client retention strategies to drive sustained business growth.
- Collaborate with internal teams to ensure client requirements and expectations are consistently met.
- Collect and act on client feedback to enhance service delivery and satisfaction.
- Maintain organized records of all client interactions, agreements, and business development efforts.
- Prepare and present regular reports on client engagement, satisfaction, and growth metrics to management.
Requirements:
- Bachelor's degree from Tier 2 College Or experience in client servicing, or a related role.
- Strong communication and interpersonal skills, with the ability to manage and nurture client relationships effectively.
- Ability to work collaboratively with cross-functional internal teams to meet client needs.
- Proficiency in MS Excel and Basic understanding of digital marketing concepts is a plus.
- Ability to understand client needs and confidently present tailored solutions.
- Strong organizational skills, attention to detail, and a collaborative mindset.
- Ability to join immediately and work from or relocate to the work location
(Delhi NCR candidates preferred)
Share your resume to [Confidential Information] with subject line - Client Success Executive | [Your Name]
