About the Role
We are looking for a Customer Success Engineer with strong technical expertise in medical devices to support deployments, software compliance, troubleshooting, and customer success across government healthcare facilities in Assam.
Key Responsibilities
- Install, configure, and troubleshoot medical devices and software.
- Ensure basic software compliance and smooth system operations.
- Provide onsite technical support and user training.
- Coordinate with hospitals and government healthcare facilities for successful implementation.
- Diagnose and resolve hardware and software issues.
- Maintain service reports, installation records, and compliance documentation.
- Travel across Lower and Southern Assam to support customer sites.
Requirements
- B.E./B.Tech in Biomedical Engineering or a related field.
- 1–3 years of experience in medical devices (mandatory).
- Experience in public health or government healthcare projects is preferred.
- Strong technical troubleshooting and communication skills.
- Willingness to travel extensively across Assam.
- Knowledge of Assamese, Hindi, and English is preferred.
CTC: ₹25,000 – ₹35,000 per month.
