Customer Success Engineer

Job Description

Requirements: - 3-5 years of hands-on Python development experience. - Experience with RESTful API development and integration. - Manage database operations, including schema design, optimization, and queries using MySQL/MSSQL. - Design, develop, and deploy cloud-based solutions, with a working knowledge of Azure/AWS/GCP deployments. - Hands-on experience with Docker for application deployment and scaling. - Experience with writing LLM prompts and speech bot workflows. AI and Speech Technologies: - Hands-on experience with voice bot development and deployment. - Working knowledge of speech analytics tools and platforms. - Familiarity with AI/ML tools. Company Summary Contiinex is a speech AI platform that helps businesses understand speech across multiple languages. The aim of Contiinex is not just to improve customer satisfaction index scores but also to help businesses take their customers to the next level of efficiency, to the next level of performance. Our speech AI platform is designed to pick up on the nuances of speech that a human ear might miss. Contiinex is an AI software company that has evolved speech intelligence capabilities and developed intelligent platforms. Our AI-based CX automation platform which includes unified communication as a service and quality assurance as a service is built on a homegrown speech-to-text and NLP engine. It is developed to evolve speech intelligence capabilities to deliver AI-fueled analysis and derive meaningful insights. We believe that this is very valuable information that our customers can use to improve their customer service and get to the next. As a team, we take pride in the fact that each one of us in the Contiinex tribe is supremely dedicated to our craft of unraveling the speech mystery, fine-tuning ourselves to go deeper and deeper into the realm of speech, and solving for more and more of business use cases. And then we celebrate every time someone gets to the next version of themselves or helps a company get to the next level.

Required Skills

[LLMs, Python, AWS, Azure, Generative AI, Google Cloud (GCP), Prompt Engineering]

Additional Information

will check with my team and get back