Customer Success Consultant

Key Deliverables

• Manage Safetrax implementation and support for clients and fleet partners
• Ensure prompt resolution of client queries and service requests
• Own account growth strategy and relationship development
• Identify and implement automation to enhance client experience

Role Responsibilities

• Act as primary liaison between clients and internal teams
• Respond to customer queries and communicate value propositions
• Support project planning and resource alignment
• Apply consulting mindset to deliver tailored solutions