About the Opportunity
GreedyGame is a dynamic technology company operating within the Adtech and Mobile Gaming sector in India. We are committed to delivering innovative solutions that enhance user engagement and monetization for global gaming and media clients. As part of our fast-growing team, you will play a pivotal role in ensuring the success and satisfaction of our diverse customer base.
This is an immediate requirement - contract role for 3 month may be extend looking as performance
Role & Responsibilities
- Act as the primary point of contact for customers, ensuring a seamless onboarding and operational experience.
- Build and maintain strong relationships with clients to foster trust and long-term engagement.
- Identify customer needs and coordinate with internal teams to deliver tailored solutions that maximize customer satisfaction.
- Address and resolve client issues promptly, maintaining high levels of service quality.
- Provide product training and support to clients, ensuring they are equipped to utilize our platform effectively.
- Gather and analyze customer feedback to inform product improvements and strategic initiatives.
Skills & Qualifications
- Must-Have: Exceptional Communication Skills, User centric Issue Resolution, Zoho CRM, Strong B2C background, Product Knowledge.
- Preferred: Experience in Adtech or Mobile Gaming industry.
Benefits & Culture Highlights
- Hybrid working environment promoting work flexibility and collaboration.
- Innovative and inclusive company culture fostering growth and learning.
- Opportunity to work with a talented team on cutting-edge advertising solutions.
