Customer Success Associate – GTM Execution (Only Fresher)

Company Description

GTMVantage is an AI-driven platform designed to empower B2B businesses with hyper-personalized outbound campaigns. It simplifies the process from strategy to execution by identifying high-potential market segments, defining unique value propositions, and generating Ideal Customer Profiles (ICPs). Through automated tools, businesses can access verified decision-maker contacts, generate targeted account lists, and send customized outreach messages for optimized engagement and conversion. GTMVantage is built to launch data-driven outbound campaigns efficiently and at scale, all within minutes.

Role Description

We're looking for a Customer Success Associate (Fresher) who wants to work hands-on with customers and own real outcomes, not just support tickets.

• Own customer onboarding end-to-end and get customers to their first successful campaign fast

• Manage live outbound campaigns for multiple customers on GTMVantage

• Monitor performance and optimize targeting, messaging, and sequences

• Act as the day-to-day owner of customer relationships

• Proactively share insights, recommendations, and next steps with customers

• Work closely with founders and GTM strategists to improve outcomes

Qualifications

• Strong customer-facing ownership mindset.
• Ability to analyze campaign data and convert it into clear next actions
• Excellent writing skills across Email, WhatsApp, and LinkedIn
• Hands-on proficiency with AI tools (ChatGPT, Gemini, similar LLMs) to generate and refine outbound messaging
• Proactive, self-driven, and comfortable working in a fast-moving startup environment
• Exposure to running sales outbound campaigns or B2B SaaS is a plus
• Bachelor's degree in Business, Marketing, or a related field