About the Role
At Wyzard.ai, we are building The Signal-to-Revenue AI — helping B2B companies capture buyer intent signals and turn them into revenue through AI-powered engagement across email, LinkedIn, chat and voice
.
We are looking for a Customer Success Associate to support customers running AI-driven ABM campaigns on Wyzard's platform. This role is ideal for someone who enjoys working with customers, solving problems, staying organized, and learning how modern AI SaaS companies scale customer succes
s.
⚡ Immediate Joiners or Candidates with Notice Period up to 15 Days Prefer
red
What You'l
- l Do
Support customer onboarding and account - setupMonitor customer health, engagement, and campaign act
- ivityHandle customer communication over email and
- SlackCoordinate with Product, Engineering, and Operations teams on customer i
- ssuesHelp create customer reports and campaign performance summ
- ariesMaintain CRM updates, account notes, and action
- itemsSupport Senior CSMs during reviews, renewals, and ongoing account manag
ement
What We're Looki
- ng For
1–2 years of experience in Customer Success, Account Management, or SaaS suppor - t rolesStrong written and verbal communication
- skillsGood organizational skills and attention to
- detailComfort working with data, dashboards, and reportin
- g toolsCustomer-first mindset with strong ow
- nershipInterest in AI, SaaS, B2B marketing, or outbound wo
- rkflowsFamiliarity with HubSpot, Salesforce, Slack, or project management tools is
a plus
Why Joi
- n Wyzard
Work directly with fast-growing AI and B2B - GTM teamsLearn modern Customer Success in an AI-nativ
- e startupHigh ownership, fast learning and strong career growth oppo
- rtunitiesExposure to AI agents, ABM campaigns and real revenue o
perations
