The Customer Solutions Architect serves as a trusted advisor, partnering with customers to understand their needs. They capture critical inputs from stakeholders and translate them into effective requirements and solutions. They specify and design comprehensive end-to-end solutions, including customer-specific adaptations, using the Nokia portfolio of products, systems, and/or services, as well as third-party products when needed. They apply solution architecture standards, processes, and principles to ensure and maintain the solution's (technical) integrity over time.
HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN
- Develops customer solutions architecture within the area of expertise, ensuring thorough evaluation and validation.
- Engages with stakeholders to understand key inputs and translates them into effective requirements and solutions.
- Designs end-to-end solutions, incorporating both high-level and detailed architectural frameworks, to align with customer needs and market positioning strategies.
- Applies solution architecture standards, processes, and principles to maintain the integrity of solutions over time.
- Works effectively in diverse environments and leverages best practices and industry knowledge to enhance products and services.
- May lead projects with manageable risks and resource requirements or oversee small teams, fostering collaboration and optimizing resource management.
KEY SKILLS AND EXPERIENCE
You have:
- Bachelor's or Master's degree with 10 to 14 years of experience in IT or IT-based services, specializing in designing and deploying systems in a production Cloud-Native environment.
- Hands-on experience with Cloud-Native platforms, including Kubernetes and Docker, with strong troubleshooting skills.
- Experience deploying applications in at least one public cloud environment such as OpenShift, VMware Tanzu, Amazon AWS, Microsoft Azure, or Google Cloud.
- Evaluates technologies and proposes comprehensive solution architecture aligned with enterprise standards and business needs.
- Contributes to cost-benefit analysis for solution implementation.
- Defines and documents high-level (HLD) and low-level (LLD) solution architectures, updating documentation as needed based on real-world implementations.
- Strong expertise in Linux administration, networking, OpenStack/VMware (Cloud Computing), security concepts, CI/CD, DevOps, and microservices architecture.
- Proficient in debugging, including log analysis, issue identification, and resolution.
- Responsible for managing large-scale, complex platforms, ensuring seamless execution of new product offerings
It would be nice if you also had:
- Exposure to Telecommunication Domain
- Application Skills: Database (Oracle/MariaDB/Cassandra), Nginx/HTTP Server, API's, Keycloak, Message queues, workflow Engines
- Experience with industry automation tools, like Ansible, Terraform, Chef, Puppet, Python
